Amber - Mobile Banking

Role

Visual Design

UI & UX Design

Industries

Fintech

Date

January 2023

Amber - Mobile banking

About

About

About

Enabling Nigerians Do more

The Amber app provides a hassle-free experience for local and international transactions. With its user-friendly interface and intuitive design, it simplifies fund transfers and offers efficient financial transaction management.

The Amber app provides a hassle-free experience for local and international transactions. With its user-friendly interface and intuitive design, it simplifies fund transfers and offers efficient financial transaction management.

Product Overview

Product Overview

Product Overview

Opening up to new challenges

Amber was conceived as a side project driven by our desire to explore new frontiers in finance and fintech. My brother and I aimed to create something innovative and engaging, and ultimately settled on developing an app that facilitates the seamless sending and conversion of local and international currency for Nigerians.

Amber was conceived as a side project driven by our desire to explore new frontiers in finance and fintech. My brother and I aimed to create something innovative and engaging, and ultimately settled on developing an app that facilitates the seamless sending and conversion of local and international currency for Nigerians.

Amber - Mobile banking

Realizing the Problem

Realizing the Problem

Realizing the Problem

The pain of making international transactions

Our challenge was to create a user-friendly and secure app that enables Nigerians to make hassle-free international transactions, free from concerns about excessive fees or online fraud.

Our challenge was to create a user-friendly and secure app that enables Nigerians to make hassle-free international transactions, free from concerns about excessive fees or online fraud.

Gathering Insights

Gathering Insights

Gathering Insights

Who are our target audience?

We set criteria for the Amber app to serve Nigerians needing an international transaction solution. Through user interviews with fintech users and potential customers, we gained insights into their pain points and devised effective solutions.

We set criteria for the Amber app to serve Nigerians needing an international transaction solution. Through user interviews with fintech users and potential customers, we gained insights into their pain points and devised effective solutions.

Amber - Mobile banking

In interviews, we explored users' experiences with fintech apps, focusing on pain points and UX challenges in the industry. Our goal was to uncover what worked, what didn't, and discover opportunities to improve the overall user experience.

In interviews, we explored users' experiences with fintech apps, focusing on pain points and UX challenges in the industry. Our goal was to uncover what worked, what didn't, and discover opportunities to improve the overall user experience.

Considering Potential Alternatives

Considering Potential Alternatives

Considering Potential Alternatives

Exploring the competition?

After conducting the interviews, we performed a competitive analysis of existing fintech apps, carefully examining their processes and assessing where Amber could position itself in comparison. Additionally, we studied customer reviews of these products to gather further insights.

After conducting the interviews, we performed a competitive analysis of existing fintech apps, carefully examining their processes and assessing where Amber could position itself in comparison. Additionally, we studied customer reviews of these products to gather further insights.

Amber - Mobile banking

Creating Personas

Creating Personas

Creating Personas

Digging Deeper

We researched how users attempted international money transfers via fintech apps or banks. Creating a persona helped us identify target audience pain points and primary needs, informing our design for a more intuitive and seamless app.

We researched how users attempted international money transfers via fintech apps or banks. Creating a persona helped us identify target audience pain points and primary needs, informing our design for a more intuitive and seamless app.

Amber - Mobile banking

We further understood the different types of users which are:

We further understood the different types of users which are:

Amber - Mobile banking

This broadened our understanding and guided us towards inclusive solutions suitable for diverse user profiles.

This broadened our understanding and guided us towards inclusive solutions suitable for diverse user profiles.

Creating Solutions

Creating Solutions

Creating Solutions

Designing the Experience

We explored multiple solutions by analyzing insights, user feedback, and research findings. Through an iterative process, we identified and implemented features that addressed user pain points and needs. Regular testing and feedback helped us refine and improve the app.

We explored multiple solutions by analyzing insights, user feedback, and research findings. Through an iterative process, we identified and implemented features that addressed user pain points and needs. Regular testing and feedback helped us refine and improve the app.

User Flow & Journey Map

User Flow & Journey Map

User Flow & Journey Map

Taking a step further

We created a user journey map to outline the typical flow and processes a user would encounter when interacting with the app. This helped us gain insights into the user's experiences and identify areas where we could enhance the app's usability and address pain points effectively

We created a user journey map to outline the typical flow and processes a user would encounter when interacting with the app. This helped us gain insights into the user's experiences and identify areas where we could enhance the app's usability and address pain points effectively

Amber - Mobile banking

Mid-Fi Layouts and Sketches

Mid-Fi Layouts and Sketches

Mid-Fi Layouts and Sketches

Creating a solution

Paper sketches were instrumental in visualizing and conceptualizing the app's user interface. They allowed us to quickly iterate and iterate on various design ideas, helping us envision how the app should look and function.

Paper sketches were instrumental in visualizing and conceptualizing the app's user interface. They allowed us to quickly iterate and iterate on various design ideas, helping us envision how the app should look and function.

Amber - Mobile banking

Product Showcase

Product Showcase

Product Showcase

Creating a solution

Onboarding Screens

Onboarding Screens

Amber - Mobile banking

Home screens

Home screens

Amber - Mobile banking

Deposit

Deposit

Amber - Mobile banking

Send money

Send money

Amber - Mobile banking

Exchange

Exchange

Amber - Mobile banking

Virtual Cards

Virtual Cards

Amber - Mobile banking

Conclusion & Takeaways

Conclusion & Takeaways

Conclusion & Takeaways

What we've learnt in the end

This was a really fun project i and my brother worked on because it provides real human value, involved a ton of research, and detailed work.I learnt the following important takeaways from this project concerning product and business processes:

1. Always have the user in mind.

2. Never make any design decision without considering the end users of your product.

3. Test & Iterate as much as possible and don't waste too much time overthinking your solution.

This was a really fun project i and my brother worked on because it provides real human value, involved a ton of research, and detailed work.I learnt the following important takeaways from this project concerning product and business processes:

1. Always have the user in mind.

2. Never make any design decision without considering the end users of your product.

3. Test & Iterate as much as possible and don't waste too much time overthinking your solution.

2022 © Peter Edebeatu

2022 © Peter Edebeatu

2022 © Peter Edebeatu